Shipping Information

  • FREE SHIPPING orders can take up to 2 business days to ship and occasionally take longer. If you have a question about shipping time on an order, please contact support@muckboots.com.

 

Guaranteed Christmas Shipping

Due to variable shipping times and unpredictable weather we can guarantee Christmas delivery for orders placed by the following cutoff dates:

Dec 15th – Last guaranteed day to place an order with FREE shipping
Dec 19th – 3-Day Shipping Orders will arrive before Christmas
Dec 20st 2pm EST – 2-Day Shipping Orders will arrive before Christmas

Only orders shipped to a physical street address in the continental US have guaranteed delivery dates. We do not guarantee orders to a post office box, to HI, AK, or Canada.

If you order by before a cutoff and your item does not arrive before Christmas, we will refund any shipping charge, give you 25% off if you decide to keep it or pay for return shipping. All returns must be in new condition. This guarantee only applies to in-stock, shippable items. On occasion we run out of stock on items listed on the website or are otherwise unable to ship them. If we do not have an item available to ship we will notify you within 1-2 business days for free shipping and by next day for expedited orders.

Orders placed with free shipping after Dec 18th may arrive after Christmas.

While we expect most orders with free shipping placed by Dec 20th will still arrive before Christmas, WE DO NOT GUARANTEE THIS. Order processing times, UPS shipping delays, delivery problems, and bad weather can cause delays and we cannot be responsible for late deliveries on free shipping orders placed after the deadline.

BE SAFE AND ORDER EARLY!!!! STYLES SELL OUT AND EXPEDITED SHIPPING IS EXPENSIVE.
 

Free Shipping Within the Continental U. S.

Orders shipped to a street address within the Continental US are eligible for free shipping. Most products ship by next business day. Orders with free shipping can take 2-6 business days to arrive. If you need faster or guaranteed delivery please select an expedited delivery option or contact us.

If an item is out of stock, we will contact you to see if you want to backorder the item and wait for it to become available.

We will send you an email confirmation with tracking information when your items have shipped. If you do not get a shipping confirmation or order update after 3 business days please contact us for an update.

Expedited Shipping

2-Day and 3-Day expedited shipping is available for most locations. After you have entered your shipping information during checkout, you will be prompted to select a shipping method. Shipping and handling charges and shipping times will be listed for all available shipping methods.

While we are able to ship most Expedited Shipping orders received before noon eastern same day, orders can take up to 24 hours to process. You should assume the order will ship next business day when calculating the expected delivery date.

Quoted shipping time does not include weekends or UPS holidays. For example, if you place an order on Wednesday with 2 Day shipping, we guarantee it will ship by Thursday and you will receive it on or before Monday. If you have questions about expedited shipping please call us before placing the order.

Carriers We Use

We ship orders via a variety of carriers due to delivery location and product availability.

Alaska and Hawaii

Due to the increased cost of shipping to Alaska and Hawaii we must charge for orders to these locations. Additionally, shipping time can be anywhere from 3 to 10 business days. Shipping options and costs are available at checkout.

Canada Shipping

We do not ship outside of the US at this time.